Here it is: http://help.duckduckgo.com/

I've collected over 60 canned responses that I often use in feedback threads. I've also tried to reference relevant duck.co threads when relevant. The idea is to replace our FAQ, tools page and some other odds and ends that people aren't finding easily enough, as well as promote ahead of sending feedback emails, such that common questions may be answered right away.

I've gone through the article names, categories, responses and topic organization a bunch, but I'm sure it could use improvement. I'd appreciate any suggestions, thoughts, ideas for improvement, etc.

It will go through a design overhaul before launch to make it look more like the site. Right now it is just the default template (with a little DuckDuckGo logo).

This new knowledge base is no way is meant to supersede or interfere with duck.co, but instead be complementary.