18 Jun

Weekly Update 106: Acknowledging Community Leaders

This is a copy of our weekly newsletter for developers which you can subscribe to here.

Hello contributors,

I'm pleased to say that in the past couple of weeks we've welcomed two new Community Leaders, PJ Hampton and Robert Gaul. They're both technical members of the DuckDuckGo community and have recently spent a lot of time both working on Instant Answers directly and helping out other contributors. Welcome!

We now have over 20 Community Leaders and they guide the community in various ways, from technical support and advice, to helping with physical meetups, to to answering user questions and suggestions. They're even active outside DuckDuckGo sites, for example on sub-Reddits or social media.

So this week I'd like to acknowledge the great work they put in to make our community a friendly and fulfilling place to be. Community Leaders, we salute you!

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11 Jun

Weekly Update 105: Your Instant Answer stats

This is a copy of our weekly newsletter for developers which you can subscribe to here.

Hello contributors,

Did you know that you have access to the traffic for your Instant Answers (IAs)? If so, have you checked it recently? You may be pleasantly surprised.

To take a look, log in to duck.co and visit any of your IA metadata pages. Lower down the page you'll see a weekly-updated chart showing how many times that IA was shown over the past 30 days.

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4 Jun

Weekly Update 104: Programming coverage status update

This is a copy of our weekly newsletter for developers which you can subscribe to here.

Hello contributors,

As you may know, we're currently concentrating on improving our Instant Answers (IAs) for programmers, and we're delighted to see people joining in and updating the programming IA coverage table. This week we did some spring cleaning, getting rid of out-of-date information and fixing the status for some IAs. The way we're monitoring progress is not perfect — each IA is very different in what it covers — but taking a rough count about 34% of boxes show partial or full coverage.

A big thank you to everyone who's been helping so far! Every week we see nice comments on social media about our Instant Answers, boosting our motivation to make them even better. And of course, it's not too late to join in :-)

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28 May

Weekly Update 103: Benefitting from outside help

This is a copy of our weekly newsletter for developers which you can subscribe to here.

Hello contributors,

I'd like to share a nice example of collaboration leading to a better experience for users. We have a handy Instant Answer for finding Rust cargo packages which we told the Rust community on Reddit about. They quickly gave us specific suggestions for improvement, Tom Bebbington and PJ Hampton got coding, and now we have an Instant Answer with better triggering and showing more package results - and happy Rust developers!

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21 May

Weekly Update 102: A Slack milestone

This is a copy of our weekly newsletter for developers which you can subscribe to here.

Hello contributors,

I'm delighted to say that this week we reached 1,000 Slack members! Fun fact: If we all stood on top of each other, we'd reach over five times higher than the Eiffel Tower in Paris.

With more people joining, it's great to see not just more questions but also more answers and technical help. If you've been unsure about how to contribute, now is a good time to join us on Slack, say hi, and ask for help or suggestions, no matter what your level of experience is. You can get an invite instantly here: quackslack.herokuapp.com

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20 May

Getting to know the team

Working at DuckDuckGo is unusual. Firstly, there's the hiring process. Rather than focusing on resumes and interviews, it's based on results and team fit. Then there are the working hours and vacation — work and rest as much as you need to get your tasks done. Most peculiar, though, is that we're a remote team. The majority of our staff work from home or shared office spaces in countries all around the world but it's no substitute for laughing, debating, learning and relaxing in the same room. To solve that, we host an annual, week-long event at our company headquarters for staff to mingle face-to-face. This month was our 2016 meetup.

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14 May

Weekly Update 101: Getting community feedback

This week we were lucky enough to attend a Quack & Hack meetup in Los Angeles — many thanks to Jon Paul and Sasha for organizing it. There are five of us looking after the DuckDuckGo community and we were in Los Angeles as part of a week-long team meeting. During this and the Q&H meetup, we looked in detail at our current programming Instant Answer mission and whether we can make it easier for anyone to contribute. Turns out we can! This starts with us supporting individual contributors and helping you to "own the query space", i.e. making the most of your expertise in a particular topic or programming language.

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7 May

Weekly Update 100: Celebrating open source

As you may have seen, this week we had an article published on opensource.com that explains some of our experiences building up the DuckDuckHack community. It was 2012 when we first started receiving code contributions, and since then we've learned a lot about how to make contributing easier, and how to encourage more people to join in. We're still working on improvements and plans for the future, and of course welcome your comments and ideas.

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30 Apr

Weekly Update 99: Spreading the word

It was a busy time for us on reddit this week. With support from moderators, we started threads on various programming subreddits and had a fantastic response. The more feedback we get from experts on particular subjects, the more we can improve the quality of Instant Answers. So far we've seen not only several new issues and PRs created, but also discussions on wider topics such as !bangs and general DuckDuckGo features. We're trying to approach communities for each of the topics in our programming IA coverage table and you can see and join in with the Reddit discussions through this list of posts: reddit.com/search?q="help+improve+duckduckgo"

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23 Apr

Weekly Update 98: Learning more about the community

Thanks to those that answered our quick poll on Twitter. We were surprised to see that 50% of respondents are students. Consequently, it seems there are times in the year, like now, when things get very busy preparing for exams. If that's you then we wish you good luck! Perhaps there are even Instant Answer ideas which could help you prepare, whether it's for exams, filing taxes, or other seasonal tasks. If so, please share them in the #ia-ideas Slack channel.

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16 Apr

Weekly Update 97: Stay updated

We've made an important update to the DuckPAN server. Whether you use Codio or a local installation, please run duckpan upgrade to install the newest version of DuckPAN, v. 1001. There were some internal changes that have caused cheat sheets and Goodies with templates to not work properly in older versions of DuckPAN. Of course, feel free to message us if you run into any issues!

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2 Apr

Weekly Update 95: The focus on programmers continues

Hello contributors,

Thanks to your efforts, the gaps on our programming IA coverage table are reducing. We highlighted this initiative in this week's blog post, together with a description for new DuckDuckGo users of the kinds of programming Instant Answers that are available. The reaction has been good, showing that your code contributions are really appreciated.

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