In April, I gave a talk at Gel, an awesome conference about great customer experience. I spoke about how pervasive online tracking leads to bad customer experiences, and why DuckDuckGo is delivering a better search experience by not tracking users while producing better search results.
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Dear DuckDuckGo friends,
Since January, encrypted search (HTTPS/SSL) has been the default on DuckDuckGo. If you arrive at our homepage or search results unencrypted (HTTP), we redirect you to the encrypted version (HTTPS).Read the full story
A small overview of what DuckDuckGo can offer you in the way of private communication over the open-source protocol XMPP.Read the full story
The redesign for this platform had a few very specific requirements, and a clear goal. Here's how I identified and attempted to meet those goals…Read the full story
If you don't know XMPP or Jabber, you should check out the Wikipedia page about it: http://wikipedia.org/wiki/XMPP. In general, it's an instant messaging service, like Yahoo Messenger, MSN, ICQ or Skype, to exchange messages live with other friends. As a client we suggest Pidgin, but there are many more clients for every platform and on any device. You can find a list here: http://xmpp.org/xmpp-software/clients/.Read the full story
In this Blog post I'd like to say a few different things about the community platform: first of all, I would like to detail the technology underlying the platform, as well as how you can help contribute to it; secondly, I would like to explore possibilities for its future, and give a bit of information on its historical background; finally, I would like to explain a few of the business decisions behind its conception.Read the full story