> Comment #67386
Thanks again for reporting this and I hope that you understand that we are interested in what you experienced yesterday and would like to find resolution to it. I hope that you were able to do what Zac suggested in his first post, as this would provide the critical information that the OPs team would need for tracking this down.
One additional thing that I would suggest is, when DDG is working for you, PING duckduckgo.com and keep a record of the IP address. Then, if you encounter this issue again, attempt accessing DDG via the IP address. If that works, it would tend to indicate an ISP\DNS issue. If that were the case, you could try using an alternate DNS provider or even simply try flushing your DNS cache.
Please note that we're not saying that the problem is with you, what it being suggested are various troubleshooting steps that you can take to help isolate the cause of this issue.
Thanks for the information and thanks for using DuckDuckGo!
1 year and 9 months ago
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