Wow, What a helpful bunch!
maybe just maybe if you had indicated a bit about your environment like the OS and browser that you are using then people could have offered suggestions and help

or maybe when you say that you asked for help before but
I never had time to experiment or even respond.
people figured that the same thing might happen again

in any case it seems that the problem that you were having would have been better addressed in a support forum for your browser

glad you figured it out
posted by buckeye 1 year and 3 months ago Link