How to address user?

<hidden> anonymous
Created: 4 years and 6 months ago • Updated: 4 years and 6 months ago
Should translated sentences like "your ip address is..." or "DuckDuckGo enables you to search..." address the user formally like in a letter or in a more friendly way on a first-name basis?
This grammatical issue does not exist in the English language, but may appear in other languages such as German, French, Italian,...

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jbarrett
Thanks Carbon, that's an interesting thought.

There are probably regional differences too - would the attitude of French speakers in Canada be different to those in France or Belgium?

In your experience, which is the more common form on the web?
posted by jbarrett Staff4 years and 6 months ago Link
crazedpsyc
Informal and friendly is generally the preferred tone.
posted by crazedpsyc 4 years and 6 months ago Link
anonymous
I would prefer the informal and friendly way, too. I think it's more common on the web.
posted by <hidden> • 4 years and 6 months ago Link