Removing unofficial add-ons

We've recently discovered some malicious Chrome extensions, often with the word "video" in the name, are incorrectly sending searches to DuckDuckGo and Bing. Some of the names we've seen are "My Video Grid", "Video Tips", and "My Vital Video". DuckDuckGo is in no way affiliated with these extensions. However, we would like to help you resolve this issue. Below are instructions on how to remove such extensions:

  1. Open Google Chrome.
  2. Click on the "More" button in the top right of your browser (it looks like three vertical dots).
    Screenshot of 'More' button in Chrome browser
  3. Highlight "More Tools" and click on "Extensions".
    Screenshot of the 'Extensions' option in the 'More Tools' menu
  4. Find the extension called "My Video Grid" and click the trash can on the right.
    Screenshot showing the extensions list
  5. A new window will be displayed, check the "Report Abuse" box and then click "Remove".
    Screenshot showing the 'Report Abuse' checkbox
  6. Another window will be displayed, select "Malware / Can't Uninstall" and then click "Submit".
    Screenshot showing the abuse report form.
  7. The extension will now be removed.

    Official Chrome instructions for removing extensions: support.google.com/chrome_webstore/answer/2664769