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a reply to a comment on the General Rambling DuckDuckGo extremely slow on Safari 1 year and 11 months ago
Are you still experiencing this issue?

If so, can you go to https://duckduckgo.com/settings, click "Show Bookmarklet and Settings Data" in the right column and copy the cookie data here? Or feel free to reach out directly if you don't want to share publicly (brian@duckduckgo.com).
a reply to a comment on the General Rambling Slow load on Safari d.js and t.js 1 year and 11 months ago
If anyone hits this issue again, feel free to reach out to me directly: brian@duckduckgo.com. We have had some reports of this in the past but we've been unable to replicate or determine the root cause. If clearing website data fixed the issue maybe the settings had gotten into some kind of invalid state? I'd be curious to debug with someone next time it comes up.

Thanks!
Brian
a reply to a comment on the General Rambling DDG was disabled somehow in my Safari by Google, won't reinstall 2 years and 29 days ago
Sorry about that, can you try this and let me know if you encounter the same error:

1) Open Preferences > Extensions and uninstall the DuckDuckGo extension if it's there
2) Safari > Quit Safari (make sure it closes completely)
3) Re-open safari and navigate to duckduckgo.com
4) Click 'Install' on the popup and try re-installing the extension
a reply to a comment on the General Rambling Duckduckgo api python3 2 years and 3 months ago
Hi there, our API seems up and working as far as I can tell. Can you post the code you're running so we can try to help debug?
a reply to a comment on the General Rambling Please turn off spellcheck (or have the option to) 2 years and 5 months ago
Thanks for submitting. We're looking into making the change.
a reply to a comment on the General Rambling Sort region by history of usage 2 years and 7 months ago
We just added this to the UI. Let us know if you have any feedback.
a reply to a comment on the General Rambling I'm feeling ducky and filter by region 2 years and 7 months ago
Thank you for posting this, there was in fact a bug with our region/query syntax that we just fixed and released. If you want to try again I think your examples above should work now.
a reply to a comment on the blog post New search experience improvements 2 years and 7 months ago
Strange. We didn't make any changes to the way the settings work, only the UI. There may be another issue there. Are you using CloudSave?
a reply to a comment on the blog post New search experience improvements 2 years and 7 months ago
We just released a fix for this and the region query syntax should eb working again. I don't see "cc" as a region code we support though. Which region were you trying to search with?
a reply to a comment on the blog post New search experience improvements 2 years and 7 months ago
Thank you for the comment. We just released a change that shows the modal and toggle on hover to help avoid the extra click. We're going to continue to explore other ways of improving the UX if you have any other suggestions or feedback please let us know!
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